Client Spotlight: Terri Munson

This month we would like to shine our Client Spotlight on Terri Munson, Histotechnologist at UnityPoint Health-Methodist in Peoria. Recently, Terri came into work on Saturday and found that a renal biopsy had missed the FedEx pickup on Friday. Rather than have it wait until Monday to be sent out, she contacted us to see if anything could be done to prevent it from being delayed further. FedEx was unable to pick up the specimen, so Terri offered to go above and beyond for the patient and drove the specimen to a local FedEx station so it could be sent out on Saturday. This allowed our team to deliver the results to the nephrologist on Monday and ultimately, expedited the patient’s treatment.

Thank you, Terri Munson, for “going the extra mile” literally and figuratively for the patients at UnityPoint Health-Methodist.  We appreciate you!